Our Vision, Mission, Values, and Motto
Victoria Drain Services Ltd. is dedicated to operating with honesty, integrity, and quality in the wastewater and drainage industry. We are accountable and responsible for providing our customers the best service, honest advice, competitive pricing, and customer satisfaction from their very first interactions. For us to achieve this, we stay true to our mission statement to reach our goals and vision.
Vision Direction for growth.
To be the preferred provider for solutions of wastewater and drainage management services on Vancouver Island and known as the most trusted and valuable leader in providing drainage services to the highest standards and specifications to our customers.
Mission What we do, how we do it, and why we do it.
- To provide innovative wastewater and drainage systems that focus on environmentally friendly products that deliver solutions.
- To provide only top-quality material, skills, fair prices, and the latest technological equipment that makes our business standout from everyone else in the market.
- To administer each job cleanly, respectfully, and with detail and attention to the safety of all.
- To observe ethical policies in our business practices.
- To acknowledge our staff that works tirelessly to exceed customers expectations.
- To give back to the community and recognize when worthwhile causes are an integral part of doing business.
Values What you can expect; to hold Victoria Drain Services Ltd. accountable.
- Customer-Focused: Victoria Drain Services Ltd. puts its customers first by understanding their needs, delivering innovative products and services to meet those needs, and consistently delivering high-quality service.
- Team-Oriented: Victoria Drain Services Ltd. believes in a collaborative and inclusive workplace which values diversity and teamwork.
- Results-Driven: Victoria Drain Services Ltd. is committed to achieving results through accountability, teaching, learning, and improvement with a focus on working efficiently.